1. Your acceptance of these terms and conditions
1.1. BY ACCEPTING THESE TERMS AND CONDTIONS, YOU CONFIRM THAT YOU ARE OVER 18 AND ARE LAWFULLY ABLE TO ENTER INTO AND FORM CONTRACTS. BY USING OUR PRODUCTS, CLICKING THE "I AGREE", "ACCEPT" OR "YES" BUTTON, LOADING THE PRODUCTS OR OTHERWISE INDICATING ASSENT, YOU ARE AGREEING TO THESE TERMS AND CONDITIONS, AND ANY RELATED TERMS (AS EXPLAINED BELOW), WHICH WILL BECOME A LEGAL AND ENFORCEABLE CONTRACT BETWEEN YOU AND SAFENETCLUB. PLEASE READ THESE TERMS AND CONDITIONS AND ANY APPLICABLE TERMS CAREFULLY AND MAKE SURE YOU UNDERSTAND ALL RELEVANT AND APPLICABLE DOCUMENTS BEFORE YOU AGREE TO THEM.
1.2. Responsible legal entity for the "Safenetclub" software:
SSH Invest Holding GmbH
Blankenheimer Strasse 25
Phone: +49 221 530 00665
Email: [email protected]
2. The order
2.1. How you may order Software.
2.1.1. You may make an offer to purchase Software by placing an order via the Website.
2.2. How we will accept your order.
2.2.1. Our acceptance of your order will take place when you receive an email to confirm that we have accepted it, at which point a contract will come into existence between you and us.
3. The software
3.1. Licence Agreement.
3.1.1. Please read our License Agreement here: https://safenetclub.com/end-user-license-agreement
3.2. Updates to the Software.
3.2.1. During the Licence Period, and under the condition that you have entered into the Licence Agreement, we will provide periodical updates to the Software so as to continually protect your device(s) against viruses or malware.
3.2.2. Where the Licence Agreement ends for any reason, we will immediately cease to provide any updates and, as a consequence, your device(s) may not be protected against viruses or malware.
3.3 Your obligations in respect of the Software.
3.3.1. You must fully comply with the following obligations throughout the Licence Period:
You must ensure that all of your devices have access to the internet to receive our updates.
3.3.2. If the Licence Agreement ends for any reason, you must immediately remove the Software from your device(s).
3.3.3. If you continue to use the Software on your device(s) you acknowledge and accept that no further updates will be sent by us as a consequence, your device(s) may no longer be protected against viruses or malware and you therefore do so entirely at your own risk.
4. The services
4.1. Technical support services.
4.1.1. If you face any issue with our Program, please contact us via form you may find on our Web-site.
5. Refund policy
5.1. You can request a refund by contacting SafeNetClub Customer Support here within 10 days of your initial payment. We require detailed information about the reason of the request to be able to process your refund. We decide in each case separately if a refund can be issued or not.
5.2. Refund can take up to 7 business days, depending on the issuing bank, to be credited back to a card. The timeframe starts from the day after a refund is issued and processed.
6. Delivery policy
6.1. The usage of commercial antivirus software SafeNetClub will be provided after the payment is approved. The activation of account and access to all features finds place instantly. A customer will be notified about the activation of the service per email. The account access data including login and password will be delivered per email to the customer instantly.
7. Our rights to make changes
7.1. Minor changes to the Software
7.1.1. to reflect changes in relevant laws and regulatory requirements; and/or
7.1.2. to implement minor technical adjustments and improvements, for example to address a security threat. These changes will not affect your use of the Software.
7.2. Updates to the Software.
7.2.1. We may update the Software, since the Software shall always match the description we provided to you before you bought it.
7.3. Updates to these terms and conditions and/or the Licence Agreement.
7.3.1. We may update these terms and conditions and/or the Licence Agreement from time to time to reflect changes in relevant laws and regulatory requirements.
7.3.2. If we do update these terms and conditions and/or the Licence Agreement, we will notify you in your Account Details.
8. Providing the software
8.1. When we will provide the Software.
8.1.1. We will make the Software available for download by you as soon as we accept your order.
8.1.2. We will continue to supply the Software to you until the Licence Period.
8.1.3. You must check your email address details on any Order Acknowledgement we provide.
8.2. We are not responsible for delays outside our control.
8.2.1. If our supply of the Software is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay.
8.3.1. We will send you reminders by email that your contract for the Software is due to be auto-renewed, this email will confirm the renewal price.
8.4. Payment of Software purchased under the subscription model
8.4.1. You will be charged the Recommended Retail Price (RRP) which applies at the date of renewal, for the Software.
9. Your warranty and rights to end the contract
9.1 For major failures with the service, you are entitled:
9.1.1. to cancel your service contract with us;
9.2. You are also entitled to choose a refund.
10. How to end the contract with us
10.1. Tell us you want to end the contract.
10.1.1. To end the contract with us, please let us know by contacting us via form on the site.
10.2. How we will refund you.
10.2.1. We will refund you the price you paid for the Software by the method you used for payment.
10.3. When your refund will be made.
10.3.1. We will make any refunds due to you as soon as possible. Notice, that it can take up to ten (10) business days to receive the refund depending on your Bank, etc.
11. Our rights to end the contract
11.1. We may end the contract if you break it.
11.1.1. We may end the contract for the Software at any time by writing to you if:
126.96.36.199. you do not make any payment to us when it is due and you still do not make payment within 14 days of us reminding you that payment is due;
188.8.131.52. you fail to enter into, or breach the terms of, the Licence Agreement;
184.108.40.206. the Software is discontinued and/or it becomes not possible for us to supply the Software for any reason.
12. Price and payment
12.1. The price of the Software can be found here https://safenetclub.com/pricing.
12.2. We take all reasonable care to ensure that the price of the Software advised to you is correct.
13. Unauthorized use
13.1. Safenetclub reserves all rights to bring an action to prohibit or stop any unauthorized use.
13.2. If you do not comply with the applicable law and/or these Terms and Conditions, we may be forced to bring an action to collect damages and/or prohibit your behavior or stop you from any unauthorized use of our Program.
13.3. Some unlawful activity may even result in criminal prosecution under relevant law. Nobody wants this, so please comply with the relevant and applicable law and these Terms and Conditions.
14. How we may use your personal information
14.1. You can find more information here: https://safenetclub.com/privacy-policy